Privacy Policy

Last updated: 17 February 2026

1. Who We Are

Cosy Nutrition (“we”, “us”, “our”) provides one-on-one nutrition and lifestyle coaching. This privacy policy explains how we handle information collected through our website cosynutrition.com.

2. Information We Collect

  • Contact form submissions – name, email address, and your message.
  • Discovery call bookings – name, email, and any details you share when booking.
  • Analytics data – anonymised usage data collected via Google Analytics (powered by Firebase) if you accept cookies. This includes pages visited, approximate location (country/city), browser type, and device information. No personally identifiable information is sent to Google.

3. How We Use Your Information

  • To respond to your enquiries and booking requests.
  • To improve our website and services based on aggregated analytics.
  • To send follow-up communications you have requested.

We will never sell or rent your personal data to third parties.

4. Cookies & Analytics

We use Google Analytics (via the Firebase JS SDK) to understand how visitors use our site. Analytics cookies are only set after you click “Accept” on our cookie consent banner. If you decline, no analytics cookies are placed and no data is sent to Google.

You can change your preference at any time by clearing your browser’s local storage for this site and revisiting the page.

5. Data Storage & Security

Your data is stored securely in Google Firebase (Firestore). We use industry-standard security measures to protect your information. Access to personal data is restricted to authorised personnel only.

6. Third-Party Services

  • Firebase / Google Cloud – hosting, database, and analytics.
  • Brevo (Sendinblue) – transactional emails.

Each provider has its own privacy policy governing how they handle data.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for analytics at any time.
  • Lodge a complaint with a relevant data protection authority.

8. Contact Us

If you have any questions about this privacy policy or your data, please contact us at cosynutrition@gmail.com.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.